Here is a list of resources to help you better understand the personal and impersonal management processes.
The development of the citizen
The social brain hypothesis - Very interesting article which shows that our brain has a limit on the knowledge that one can have of the other. This limit would be 150. The Societological approach assumes that it is because we have exceeded this limit about 10 000 years ago that we have created the first organization that we now called society .
Managing with the Brain in Mind - Very interesting approach that explains how the brain reacts. From this knowledge, the author has developed a management approach called SCARF.